Your Experts in Alternative Medicine
At Docmate, we bring the holistic benefits of alternative medicine to you. Our telehealth platform connects you with our partner doctors who specialise in natural, evidence-informed therapies. Whether you’re managing a chronic condition or simply looking to optimise your well-being, we’re here to support your journey. For chronic conditions, alternative medicine can bring significant relief.
Based on the questionnaire you complete and your consultation with our AHPRA-registered doctors, you’ll receive a personalised treatment plan tailored specifically to your health condition.
When to Go For Alternative Therapy
- Living with a chronic medical condition for over 3 months.
- Tried conventional medications without lasting relief.
- Experienced unwanted side effects or found treatments ineffective.
Who We Help?
We support individuals dealing with:
- Chronic Pain
- Insomnia
- Anxiety and depression
- Chemotherapy related symptoms
- Multiple sclerosis
- Epilepsy
Beyond alleviating the symptoms, our alternative medicine treatments target your overall well-being. Fill out our questionnaire and unlock the door to your optimal health.
Why Choose Docmate for Alternative Medicine?
- Fast Service: Our doctors are available from 8 AM to midnight*, ensuring you get timely care when you need it most.
- 100% Online: Access holistic care from the comfort of your home, no travel, no waiting rooms, and complete privacy.
- Tailored Treatment Plans: Based on your health history, symptoms, and goals, we create personalised, natural treatment plans just for you.
How Does Alternative Medicine Work with Docmate?
Submit Your Request
Fill out our online questionnaire and submit your request.
Our Doctors Review Your Condition
Our partner doctor connects with you for an initial consultation and determines whether alternative therapy is the right way forward.
You Receive Your Treatment Plan
If found suitable, explore treatment options and get your treatment plan delivered to your home via our partner pharmacy.
Frequently Asked Questions
Can I receive treatment without visiting a clinic in person?
Yes. All consultations and treatment plans are delivered 100% online. You can connect with our licensed practitioner and begin your treatment from the comfort of your home.
What should I expect during a telehealth consultation?
Your practitioner will review your medical history, symptoms, and goals. Based on it, you’ll receive a personalised treatment plan, which may include natural supplements, lifestyle changes, or mind-body practices, based on your unique needs.
Is alternative medicine safe to use alongside conventional treatment?
In many cases, yes. Our practitioners are trained to provide complementary care that works safely with existing treatments. Always inform your practitioner about any medications or therapies you are currently using.
Do I need a referral to book an appointment?
Referral is not always required. However, a Health Care Summary or referral from a GP or specialist is highly recommended.











